METRO KIDS COMPANY recognizes the importance of protecting your personal information, whatever its nature. We have therefore developed a series of security measures designed to protect your information. Any personal data or online purchase shall not be considered when it relates to minors (under 18 years of age). When the user registers or purchases an item online, he/she hereby expressly agrees to have their personal information, including information relating to their order and payment methods, processed by the Metro Kids Company. This data will be stored and processed electronically and can be used for communication purposes to strengthen and customize cultural offers, products, services, promotional or advertising campaigns, or for processing orders. METRO KIDS COMPANY guarantees that it will not transfer or disclose your personal and/or confidential information to any third-parites, and therefore all information is confidential and used solely by the Metro Kids Group, except in situations deriving from legal requirements. The Customer is entitled to the correction or cancelation of their data by expressly communicating that intention by e-mail or by letter addressed to the Metro Kids Company. The Customer can also inform us at any time, using the same channels, if they do not wish to receive any type of communication.

Cookies are a way to improve your browsing experience, which is why METRO KIDS COMPANY uses them. Cookies are small data files generated by your browser which are automatically stored on your hard drive. These files do not contain personal information, but they allow METRO KIDS COMPANY to identify them. 

What is the purpose of storing your information?

METRO KIDS COMPANY needs your information in order to:

  • Process and complete data and deliver your order, as well as to notify you about its status.
  • Ensure that our Customer Support Service may contact you so as to provide any answers you may need.

Who will have access to my information?

Access to all data is restricted, and is exclusively used to deliver your order, from processing your payment to delivery channels, and ultimately to customer support. In spite of all our precautions concerning customer data protection, the Company cannot be considered responsible for any action that does not derive from its own negligence. We reserve the right to update this Privacy Policy, and any changes will be notified on this website.

Email Communication

On our website, you are able to join our mailing list and receive information about our products, services and Metro Kids Card (MKC) offers upon registering on our website. If you are already registered, you were automatically added to our mailing list. If you do not wish to receive our e-mails, Contact Us.